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Terms and Conditions

Welcome to www.payindiapay.in. This website and its mobile applications are operated by Payindiapay (“Company”, “we”, “us”, or “our”). By accessing or using our platform (the “Service”), you (“you”, “your”, “User”) agree to comply with and be bound by the following Terms and Conditions.

Please read these Terms carefully before using our services. If you do not agree to any part of these Terms, you must not access or use the platform.

1. Acceptance of Terms

By using this platform, you acknowledge that you are entering into a legally binding agreement with Payindiapay. You also agree to our Privacy Policy, which is incorporated herein by reference.

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use our services. By using the platform, you represent and warrant that you meet these requirements.

3. Services Overview

Masterpay provides financial services through its platform, including but not limited to:

  • Utility bill payments
  • Mobile and DTH recharges
  • AEPS and DMT (Domestic Money Transfer) services
  • PAN card application services
  • And other value-added services

The availability and scope of services may vary based on your location and compliance requirements.

4. Account Registration and Security

To access certain features of the platform, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account.

5. Use of the Platform

You agree to use the platform in a lawful manner and not to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Attempt to gain unauthorized access to the platform or its related systems
  • Transmit harmful code, malware, or viruses

Misuse of the platform may result in termination or suspension of your account.

6. Fees and Payments

Certain services may involve fees, which will be clearly communicated before the transaction. You agree to pay all applicable charges, including taxes, as applicable. The Company reserves the right to revise pricing at any time.

7. Refund and Cancellation Policy

All transactions are processed based on the information provided by the user. Refunds, if any, will be governed by our Refund Policy, available on the website. In case of failed transactions, refunds will be initiated to the source account as per our standard process.

8. Third-Party Services

The platform may contain links to third-party websites or services. We do not control or endorse these third-party sites and are not responsible for their content, policies, or services. Your use of third-party services is subject to their own terms and conditions.

9. Intellectual Property

All content on the platform, including but not limited to text, graphics, logos, and software, is the property of Payindia or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Payindiapay shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or other intangible losses
  • Errors, delays, or interruptions in services

We provide the platform and services “as is” and “as available” without warranties of any kind.

11. Indemnification

You agree to indemnify, defend, and hold harmless Payindiapay and its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising from:

  • Your use of the platform
  • Your violation of these Terms
  • Your infringement of any rights of another
12. Termination

We reserve the right to suspend or terminate your access to the platform at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users or the Company.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. Changes to Terms

We may update these Terms from time to time. The revised version will be effective as of the date it is posted. Continued use of the platform after such changes constitutes your acceptance of the new Terms.

15. Contact Us

For any questions or concerns related to these Terms and Conditions, you may contact us at: