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Privacy Policy

Payindiapay, having its registered office Hanuman mandir road, Ranchi, Jharkhand, India and operates the website and platform under the brand name “Payindiapay” (“we”, “us”, or “our”).

At Payindiapay, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy outlines how we collect, store, use, and share your information when you use our services through the website (https://payindiapay.in) and mobile applications (“Platform”).

By accessing or using our Platform, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Policy Updates

We may update this Privacy Policy from time to time without prior notice. It is your responsibility to review this policy periodically to stay informed of any changes. This policy applies equally to the use of our website and mobile apps.

2. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services. This includes:

a. Personal Information

Personal Information" refers to data that can identify you as an individual. This may include:

  • Full name
  • Contact number and email address
  • Billing and residential addresses
  • PAN card details
  • Payment and financial information (e.g., credit/debit card details, UPI ID)
  • Details of your utility connections (mobile, DTH, electricity, etc.)
  • Government-issued identity information where required
  • Location data (with your permission)

This information is typically collected when you register, make transactions, or interact with our services.

b. Technical and Usage Information

We may also collect:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and interaction data
  • Time and duration of visits
  • Referring websites

This information helps us analyze usage trends and improve the platform.

3. Location Information

We may collect your device’s location information with your explicit permission. This data allows us to:

  • Verify your identity
  • Offer personalized services
  • Improve transaction accuracy and prevent fraud

You can manage location access permissions via your device settings at any time.

4. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and past interactions
  • Keep you logged in
  • Process transactions
  • Improve site functionality and performance

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features and services.

5. How We Use Your Information

We use your information for purposes including, but not limited to:

  • Delivering the services and features you request
  • Processing payments and facilitating transactions
  • Sending transaction confirmations and support communication
  • Personalizing your experience
  • Preventing fraud and ensuring platform security
  • Complying with legal and regulatory obligations
6. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with:

  • Service providers working on our behalf (e.g., payment gateways, KYC verification partners)
  • Law enforcement or government bodies, if required by applicable laws
  • Authorized third parties when you provide consent
  • Entities involved in a merger, acquisition, or sale of assets, where your data may be part of the transferred assets

All such parties are bound to maintain the confidentiality and security of your data.

7. Data Security

We implement robust technical and organizational measures to safeguard your data from unauthorized access, misuse, alteration, or loss. This includes:

  • Encrypted communications (SSL/TLS)
  • Secure server infrastructure
  • Restricted data access controls
  • Periodic audits and compliance checks

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. These external sites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to read their policies before engaging with those services.

9. User Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for data usage where applicable
  • Manage cookie and location preferences through device or browser settings

To exercise these rights, please contact us at the address provided below.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have unintentionally collected such data, we will delete it promptly.

11. Your Consent

By using our website, apps, or services and providing your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

12. Contact Us

For any questions or concerns related to these Terms and Conditions, you may contact us at: