Refund & Cancellation Policy

1. No Cancellation or Refund after Successful Transaction

Once a payment has been successfully processed and the corresponding value is credited to your PayIndiaPay account, the transaction is considered final. No cancellation or refund will be allowed in such cases. We recommend reviewing all payment details before confirming your transaction.

2. Refund for Unsuccessful Transactions

n the event that your payment has been debited from your bank account or payment method, but the value is not credited to your PayIndiaPay account within 24 hours, you may be eligible for a refund.

To initiate a refund request:

• Please contact our support team via the email provided on our Contact Us page.
• Include the following details in your email:
  • Transaction date
  • Transaction amount
  • Transaction ID
  • Reason for refund request

3. Refund Timeline and Method

After receiving your request, PayIndiaPay will verify and investigate the transaction. If it is confirmed that the amount was deducted but the service was not delivered, a refund will be processed.

• Processing Time: Refunds will be issued within 21 working days from the date of request submission.
• Mode of Refund: The amount will be credited back to the original payment method used during the transaction.